Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
As a DJ, I found AK Media’s resources invaluable. The tutorials are easy to follow, and the software recommendations have significantly improved my setup. The Starter Kit section is perfect for newcomers, providing essential tools and guidance. I highly recommend AK Media for anyone looking to enhance their DJ skills and knowledge!
Abigail Lee
AK Media Productions
Essential DJ Resources
Tools and Tutorials for DJs
Explore our curated collection of essential tools, software recommendations, and tutorials designed to elevate your DJ skills. Whether you’re a beginner or a pro, we have resources tailored for every level.
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